[www.theword.net]

Twitter live feed  
View unanswered posts | View active topics It is currently Fri Jul 03, 2020 4:27 pm



Reply to topic  [ 8 posts ] 
 cjb.ontx 
Author Message

Joined: Sat Oct 29, 2016 11:27 pm
Posts: 6
Post cjb.ontx
cjb.ontx is in my program file but I guess I need to unlock it. I am told I need to unlock it and the code will be sent via email but I have never gotten it. It may have gone to an old email I had when I first downloaded The Word. My current email is calistte@gmail.com. Can you help me????
Richard Pace


Wed Jun 24, 2020 9:10 pm
Profile
User avatar

Joined: Wed Sep 29, 2010 10:04 pm
Posts: 765
Location: Colorado, United States
Post Re: cjb.ontx
Greetings Richard,
To find your unlock keys there are two places to get them.
If you purchased before 2016 then you go to [url]theWord.net[/url] > Help > Unlock Keys
If you purchased after 2016 then you go to [url]theWordBooks.com[/url] > My Account > Downloads

If you are unable to find your unlock key for that particular module. Please check all the email addresses you may have used. Also not you may have simply accidentally downloaded that module in the past but did not purchase the unlock key.
Let us know if you need more help.
Jonathan Koehn @ theWordBooks Team

_________________
Jonathan Koehn @ http://www.thewordbooks.com
2 Timothy 2:15 “Make every effort to present yourself before God as a proven worker who does not need to be ashamed, teaching the message of truth accurately.” (NET2)


Wed Jun 24, 2020 10:38 pm
Profile WWW

Joined: Sat Oct 29, 2016 11:27 pm
Posts: 6
Post Re: cjb.ontx
I followed your instructions to no avail so I uninstalled The Word and reinstalled it. I then deleted all vestiges of cjb.ontx on my computer and tried to buy it again. It downloaded the module, got the dropdown to unlock the module but never got the email for the unlock key. My email is registered correctly with The Word. What is the problem here?
Richard Pace


Sat Jun 27, 2020 5:43 pm
Profile
User avatar

Joined: Wed Jun 04, 2008 7:34 pm
Posts: 4019
Post Re: cjb.ontx
So you purchased it from theWordBooks.com
You can login to your account and get the unlock keys there, from MyAccount -> Downloads

_________________
Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Sat Jun 27, 2020 5:55 pm
Profile
User avatar

Joined: Wed Sep 29, 2010 10:04 pm
Posts: 765
Location: Colorado, United States
Post Re: cjb.ontx
RSpace,

You should have received an email from: theWord Books <support@thewordbooks.com> If you did not make sure it is not being sent to your spam folder.
Please note the message at the top of the email:
Quote:
Your recent order on theWordBooks.com has been completed. You will find your unlock data and instructions on how to download and install your purchased modules under your Account section at the Downloads area.

Account leads to: https://www.thewordbooks.com/index.php/my-account/

_________________
Jonathan Koehn @ http://www.thewordbooks.com
2 Timothy 2:15 “Make every effort to present yourself before God as a proven worker who does not need to be ashamed, teaching the message of truth accurately.” (NET2)


Sat Jun 27, 2020 7:19 pm
Profile WWW

Joined: Sat Oct 29, 2016 11:27 pm
Posts: 6
Post Re: cjb.ontx
I received an email from The Word Books that my order is complete. I downloaded cjb.ontx and it shows in my program data file but only when I do a search for it, otherwise the folder is empty even though I have several modules in The Word. I copied the unlock key from The Word Books and pasted it into the unlock modules under the Help section of The Word along with my name and email address. I received a message that I have entered invalid registration data. The only email I have gotten is the one telling me that my order is complete. The module does not show up in show/hide, reorder texts. I'm at my wits end on this :?:


Mon Jun 29, 2020 1:02 am
Profile
User avatar

Joined: Wed Jun 04, 2008 7:34 pm
Posts: 4019
Post Re: cjb.ontx
you need to be sure that your name and email are copied also, as they are case sensitive.

_________________
Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Mon Jun 29, 2020 1:20 am
Profile

Joined: Sat Oct 29, 2016 11:27 pm
Posts: 6
Post Re: cjb.ontx
Monday morning, a new day the Lord has made. It finally worked. Thanks to all who responded. You are the best.
Richard Pace


Mon Jun 29, 2020 3:07 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 8 posts ] 

Who is online

Users browsing this forum: No registered users and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by STSoftware for PTF.
[ Time : 0.608s | 13 Queries | GZIP : Off ]