[www.theword.net]

Twitter live feed  
View unanswered posts | View active topics It is currently Wed Sep 20, 2017 11:23 am



Reply to topic  [ 5 posts ] 
 re-installing NET-full version including notes 
Author Message

Joined: Fri Aug 14, 2009 2:23 am
Posts: 22
Location: Oklahoma, USA
Post re-installing NET-full version including notes
I've tried to reinstall this several times and it doesn't install the full notes. I paid for it several years ago, but have now moved to a new computer with Windows 10. I thought I had backed up the full, paid version, but maybe I copied the free one by accident. Which will be terrible, because I gave that computer to my son who lives several states away. :(


Can you give me direction concerning what to do at this point?

my name is Mary A. Ray, user name dray965.

Thanks in advance for any help.


Wed Feb 22, 2017 5:06 pm
Profile

Joined: Mon Jul 13, 2009 7:56 pm
Posts: 318
Post Re: re-installing NET-full version including notes
Hi,

Hopefully this will help: http://www.theword.net/index.php?faqanswer.92&l=english

I think the download link will be included with the unlock data.

If the NET Full Version is still on the computer you gave to your son, I think you should ask him to completely remove it (delete it and the installation files) before installing it on your computer, or you would have to buy another copy.

I always make it a point to back up all my registration/activation emails for my premium modules with my documents.

_________________
Jeff


Wed Feb 22, 2017 9:00 pm
Profile

Joined: Fri Aug 14, 2009 2:23 am
Posts: 22
Location: Oklahoma, USA
Post Re: re-installing NET-full version including notes
ok thanks I'll try the link.

As for my computer, he deleted the programs, etc. It was an old Vista version and planed to wipe, install Windows 10, etc. But to be on the safe side, I'll ask him to do that.

Thanks!


Thu Feb 23, 2017 6:24 am
Profile

Joined: Fri Aug 14, 2009 2:23 am
Posts: 22
Location: Oklahoma, USA
Post Re: re-installing NET-full version including notes
ok, I got the email and have now followed the instructions twice. both times, I received the ingo block saying I had installed Net . I've made sure I had no other WORD open and restarted word.

I got no dialog block to unlock, nor do anything else. Just opened to the net bible, but WITHOUT the notes.

I'm sure I must be doing something wrong.

I did not uninstall the version I had. Is that what is wrong. I just assumed the new file would replace the old one.

Scratching head.


Sat Feb 25, 2017 12:38 am
Profile
User avatar

Joined: Wed Jun 04, 2008 7:34 pm
Posts: 3478
Post Re: re-installing NET-full version including notes
I suggest you start theWord and go to the Add Titles. Make sure to download the paid version from there. It should work.

_________________
Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Sat Feb 25, 2017 12:59 am
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 5 posts ] 

Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by STSoftware for PTF.