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Did not receive unlock code

Posted: Mon Nov 18, 2019 3:15 am
by NorrinRadd
I purchased the VGNTS but did not receive the unlock code.

I tried the "Recover unlock data page," and the VGNTS is not listed among my purchases.

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Edit -- Never mind, there was a delay between receiving the confirmation email from PayPal and the one from The Word.

Re: Did not receive unlock code

Posted: Mon Nov 18, 2019 4:11 am
by Jeff
In case you don't get an email or it's delayed again, you should be able to log into thewordbooks.com (where all recent sales are done) and select downloads under your account, and it should give all the info you need including the unlock code.