I am trying to install tW on a Win8.1 laptop. When I start the install program it stalls at the initializing screen and won't go further. I have re-downloaded the EXE file in case the other was corrupted, but got the same results. Any suggestions?
John
Installation Error
Re: Installation Error
Costas is looking into this.
It is something to do with security, and windows defender. You will probably find that the installer will eventually come out of the locked state. What I did was to exclude the installer file in windows Defender settings -> Excluded file types and locations.
It is something to do with security, and windows defender. You will probably find that the installer will eventually come out of the locked state. What I did was to exclude the installer file in windows Defender settings -> Excluded file types and locations.
Jon
theWord 6 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet
theWord 6 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet
Re: Installation Error with Win 8.1, Update 1
As one of the first software packages to be installed on a new system, I'm a bit disappointed that I haven't been successful with theWord (yet).
In the installation dialog box "Initializing, please wait"
installation still fails: "The Word - Setup (Not Responding)"
Entry into Windows Defender > Settings > Excluded files and locations
d:\download\theword\theword-setup-en.exe
Any other tips or suggestions?
Configuration: Windows 8.1 with Update 1, 32-bit on Atom Z3740 with 2 GB RAM
In the installation dialog box "Initializing, please wait"
installation still fails: "The Word - Setup (Not Responding)"
Entry into Windows Defender > Settings > Excluded files and locations
d:\download\theword\theword-setup-en.exe
Any other tips or suggestions?
Configuration: Windows 8.1 with Update 1, 32-bit on Atom Z3740 with 2 GB RAM
Re: Installation Error
After waiting a while, I finally saw the installation wizard--and it works!
Re: Installation Error
I assume you have a binary setup file that you have downloaded some time ago.
If you download a new setup from the main site (same version as the latest) you will not get this issue,
Costas
If you download a new setup from the main site (same version as the latest) you will not get this issue,
Costas