Interface corrupted? Menu items include actFile actView

[jose-comeJesus]

I recently uninstalled my previous The Word version (I do not have the version to hand but it might have dated to c. May 2013) because I suspected its setup became corrupted somehow, apparently, and so I uninstalled it (if I remember correctly) and downloaded and installed the most up-to-date The Word program file (v 4.0.0.1342). The same type of problem occurs with this new version; please see screenshot attached:-

- The menu items are: ActFile, actView, Tools, Windows and actHelp
- The layout shown is not recognizable.

When launching this new version the first time, the problem seemed to have resolved, but not when reopening it during at least the next two PC sessions.

Perhaps some folders under Users/username/AppData need to be removed before trying a clean install?

Any thoughts would be welcome. The Word is an excellent programme and I can't wait to keep using it!

Best wishes,

Jose J

[JG]

Problem was reported here. viewtopic.php?p=30582#p30582

Not sure what your specific solution would be, but something along the lines of the info I supplied in the above post.