Part of button missing
Posted: Sat Jun 12, 2021 11:49 pm
The is only a little bit of buttons showing at the bottom of "Preferences". This may be due to screen resolution.
theWord
Official forum for "theWord" Bible software
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Part of button missing
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Re: Part of button missing
Posted: Wed Jun 16, 2021 8:43 pm
I believe the window is resizable does that correct it?
Re: Part of button missing
Posted: Wed Jun 16, 2021 9:24 pm
Strange that we have only just got a report of this issue. I have noted it for Costas to fix.
Resize made no difference
Resize made no difference
Re: Part of button missing
Posted: Wed Jun 16, 2021 11:15 pm
Greetings rdwray,
What is your resolution for information sake?
Thanks JG
What is your resolution for information sake?
Thanks JG
Re: Part of button missing
Posted: Wed Jun 16, 2021 11:30 pm
The resolution is 1920 x 1080 but it is set at 125% because stuff is too small to read and that is also what HP recommends and even at these settings, theWord dialogs are pretty small.
Re: Part of button missing
Posted: Thu Jun 17, 2021 11:36 am
Please try the latest beta 1522 where it should be fixed.
Re: Part of button missing
Posted: Thu Jun 17, 2021 1:01 pm
Still have the same issue with only a partial of the buttons showing in 1522.
Re: Part of button missing
Posted: Thu Jun 17, 2021 2:00 pm
Hmm,
can you do a screen shot of where you set 125%
Also are you using a high dpi monitor?
Not sure what else could be different.
can you do a screen shot of where you set 125%
Also are you using a high dpi monitor?
Not sure what else could be different.
Re: Part of button missing
Posted: Thu Jun 17, 2021 2:27 pm
Yes on the high DPI screen, it is a laptop.
There are 2 places to set the 125%:
1) Settings > System > Display > Change size of text, apps and other items.
2) Settings > System > Display > Advanced scaling settings
I have both of these set to 125%.
There are 2 places to set the 125%:
1) Settings > System > Display > Change size of text, apps and other items.
2) Settings > System > Display > Advanced scaling settings
I have both of these set to 125%.
Re: Part of button missing
Posted: Thu Jun 17, 2021 2:50 pm
High dpi is the difference.
Does changing these settings help fix it?
Sorry I don't have a high dpi screen to test.
Does changing these settings help fix it?
- HighDPI.jpg (210.92 KiB) Viewed 3074 times
Sorry I don't have a high dpi screen to test.
Re: Part of button missing
Posted: Thu Jun 17, 2021 3:41 pm
I ran compatibility troubleshooter and in test mode it works, but as soon as I close the troubleshooter it fails. I have something that I have to do, I will do some more testing with high DPI and get back because that does look like the problem. Thanks JG and God bless.
Re: Part of button missing
Posted: Thu Jun 17, 2021 5:53 pm
Got it, everything is working now, thanks again JG and have a great day.
Re: Part of button missing
Posted: Fri Jun 18, 2021 10:52 am
For the benefit of other theWord users, what was your fix?
Re: Part of button missing
Posted: Fri Jun 18, 2021 1:18 pm
Right click on theWord
Click "Properties"
Click "Compatibility"
Click "Run compatibility troubleshooter"
Click "Try recommended settings"
Click "Test the program"
After theWord opens, check to make sure the concerned item is fixed:
Click "Next"
If everything is working:
Click "Yes, save these settings for this program"
As a side note, when clicking Help > About, the version number in the bottom right corner is missing after 1500.
Click "Properties"
Click "Compatibility"
Click "Run compatibility troubleshooter"
Click "Try recommended settings"
Click "Test the program"
After theWord opens, check to make sure the concerned item is fixed:
Click "Next"
If everything is working:
Click "Yes, save these settings for this program"
As a side note, when clicking Help > About, the version number in the bottom right corner is missing after 1500.