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 Part of button missing 
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Joined: Mon Dec 26, 2011 2:06 pm
Posts: 531
Post Part of button missing
The is only a little bit of buttons showing at the bottom of "Preferences". This may be due to screen resolution.


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Sat Jun 12, 2021 10:49 pm
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Joined: Wed Sep 29, 2010 10:04 pm
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Location: Colorado, United States
Post Re: Part of button missing
I believe the window is resizable does that correct it?

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Jonathan Koehn @ http://www.thewordbooks.com
2 Timothy 2:15 “Make every effort to present yourself before God as a proven worker who does not need to be ashamed, teaching the message of truth accurately.” (NET2)


Wed Jun 16, 2021 7:43 pm
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Joined: Wed Jun 04, 2008 7:34 pm
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Post Re: Part of button missing
Strange that we have only just got a report of this issue. I have noted it for Costas to fix.

Resize made no difference

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Word 5 Bible Software
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Wed Jun 16, 2021 8:24 pm
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Location: Colorado, United States
Post Re: Part of button missing
Greetings rdwray,

What is your resolution for information sake?

Thanks JG

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Jonathan Koehn @ http://www.thewordbooks.com
2 Timothy 2:15 “Make every effort to present yourself before God as a proven worker who does not need to be ashamed, teaching the message of truth accurately.” (NET2)


Wed Jun 16, 2021 10:15 pm
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Post Re: Part of button missing
The resolution is 1920 x 1080 but it is set at 125% because stuff is too small to read and that is also what HP recommends and even at these settings, theWord dialogs are pretty small.

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Take My yoke upon you and learn from Me, for I am gentle and lowly in heart, and you will find rest for your souls.
“For My yoke [is] easy and My burden is light.”


Wed Jun 16, 2021 10:30 pm
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Post Re: Part of button missing
Please try the latest beta 1522 where it should be fixed.

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Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Thu Jun 17, 2021 10:36 am
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Joined: Mon Dec 26, 2011 2:06 pm
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Post Re: Part of button missing
Still have the same issue with only a partial of the buttons showing in 1522.

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Take My yoke upon you and learn from Me, for I am gentle and lowly in heart, and you will find rest for your souls.
“For My yoke [is] easy and My burden is light.”


Thu Jun 17, 2021 12:01 pm
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Post Re: Part of button missing
Hmm,
can you do a screen shot of where you set 125%

Also are you using a high dpi monitor?

Not sure what else could be different.

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Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Thu Jun 17, 2021 1:00 pm
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Post Re: Part of button missing
Yes on the high DPI screen, it is a laptop.

There are 2 places to set the 125%:
1) Settings > System > Display > Change size of text, apps and other items.
2) Settings > System > Display > Advanced scaling settings

I have both of these set to 125%.


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_________________
Take My yoke upon you and learn from Me, for I am gentle and lowly in heart, and you will find rest for your souls.
“For My yoke [is] easy and My burden is light.”
Thu Jun 17, 2021 1:27 pm
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Post Re: Part of button missing
High dpi is the difference.
Does changing these settings help fix it?

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Sorry I don't have a high dpi screen to test.

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Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Thu Jun 17, 2021 1:50 pm
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Post Re: Part of button missing
I ran compatibility troubleshooter and in test mode it works, but as soon as I close the troubleshooter it fails. I have something that I have to do, I will do some more testing with high DPI and get back because that does look like the problem. Thanks JG and God bless.

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Take My yoke upon you and learn from Me, for I am gentle and lowly in heart, and you will find rest for your souls.
“For My yoke [is] easy and My burden is light.”


Thu Jun 17, 2021 2:41 pm
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Post Re: Part of button missing
Got it, everything is working now, thanks again JG and have a great day.

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Take My yoke upon you and learn from Me, for I am gentle and lowly in heart, and you will find rest for your souls.
“For My yoke [is] easy and My burden is light.”


Thu Jun 17, 2021 4:53 pm
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Post Re: Part of button missing
For the benefit of other theWord users, what was your fix?

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Jon
the
Word 5 Bible Software
OS for testing; Windows 10
Beta Download ------Beta Setup Guide------On-line Manual------Tech doc's and Utilities------Copyright Factsheet


Fri Jun 18, 2021 9:52 am
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Joined: Mon Dec 26, 2011 2:06 pm
Posts: 531
Post Re: Part of button missing
Right click on theWord
Click "Properties"
Click "Compatibility"
Click "Run compatibility troubleshooter"
Click "Try recommended settings"
Click "Test the program"
After theWord opens, check to make sure the concerned item is fixed:
Click "Next"
If everything is working:
Click "Yes, save these settings for this program"

As a side note, when clicking Help > About, the version number in the bottom right corner is missing after 1500.

_________________
Take My yoke upon you and learn from Me, for I am gentle and lowly in heart, and you will find rest for your souls.
“For My yoke [is] easy and My burden is light.”


Fri Jun 18, 2021 12:18 pm
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