Lenovo Ideapad 330 Keyboard Issue

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brownharris561
Posts: 4
Joined: Mon Sep 05, 2022 12:22 pm
Location: United States

Lenovo Ideapad 330 Keyboard Issue

Post by brownharris561 »

Hello, I’ve some problems with my keyboard.

I have a Lenovo Ideapad 330 Ryzen 5 laptop that I purchased a couple of years ago and it does not store the L, K & spacebar keys while writing on documents.

I’ve to press those keys several times for it to work. I am a little bit confused, is it a mechanical problem? Or a software issue? Should I need to replace my keyboard? I am unable to fix the issue.

Any help should be appreciated.
Harris Brown
Web Developer
bakisyn4421
Posts: 1
Joined: Thu Jul 08, 2021 1:17 pm

Re: Lenovo Ideapad 330 Keyboard Issue

Post by bakisyn4421 »

Had the same issue with my =https://chooseforpc.com/gaming laptop but it was issue with the hardware.
therapon
Posts: 309
Joined: Thu Jul 26, 2007 9:39 pm

Re: Lenovo Ideapad 330 Keyboard Issue

Post by therapon »

According to Lenovo:

...try the following troubleshooting methods. If the issue is resolved, no need to proceed to the next method.
Test if On-Screen Keyboard is workable
Disable all Keyboard shortcuts and enhancements
Test keys with Notepad
Check Drivers
Disable Gaming Mode
Try Keyboard Troubleshooting
Check if the key works under Command Prompt
Clean the Computer
(https://pcsupport.lenovo.com/us/en/prod ... y-not-work)
Each suggestion on the webpage links to further help.
therapon
brownharris561
Posts: 4
Joined: Mon Sep 05, 2022 12:22 pm
Location: United States

Re: Lenovo Ideapad 330 Keyboard Issue

Post by brownharris561 »

bakisyn4421 wrote: Thu Sep 15, 2022 4:56 pm Had the same issue with my =https://chooseforpc.com/gaming laptop but it was issue with the hardware.
Thanks, I'll take a look!
Harris Brown
Web Developer
brownharris561
Posts: 4
Joined: Mon Sep 05, 2022 12:22 pm
Location: United States

Re: Lenovo Ideapad 330 Keyboard Issue

Post by brownharris561 »

After reinstalling the drivers again and updating the windows, I've done the keyboard troubleshoot mentioned on https://keyboardtester.io. Seems like L and K keys are not pressing. Might me some motherboard issue.

Contacted the customer care and they are now replacing it.
Harris Brown
Web Developer
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